24 hours a day, 7 days a week.

Our support team is available help ensure that any questions concerning Comm/net Systems products and services are answered. Our knowledgeable support team can provide answers to product technical support, or other questions regarding Comm/net products and services.

CSI Support

Support via phone and email

Comm/net support is available by phone or email Monday – Friday from 8am – 4:30pm PST.


Online helpdesk

In addition to contacting Comm/net Support directly via phone or email, our online helpdesk is available 24 hours a day, 7 days a week. The helpdesk includes commonly asked questions and self-help articles as well as an online ticket submission system if you ever need to contact Comm/net after normal business hours.

The online web portal is available 24/7 to submit support requests and general questions or view the FAQ and self-help articles. All questions submitted to the web portal will be answered during normal business hours.

Guides and walkthroughs

Here you'll find guides and procedural walkthroughs to help ensure everything is operating smoothly.

Troubleshooting and common issues

Our troubleshooting library is available to asist you through the most common issues.